Services & Supports
Services & Supports
After-sales Service:
We are always by your side, We can provide you the best experience in sales, services and support whether you are a first-time buyer for WD+ Energy or a return client for replacement units, engines, parts or other types of goods, our expertise in the industry will offer you the best support.
Warranty service:
All WD+ energy products and accessories users will enjoy free warranty maintenance
Accessories warranty: accessories warranty time please refer to the warranty manual or call our after-sales department to inquire;
Warranty: All units are calculated according to the time of delivery, time of purchase and time of use, whichever comes first
A. Use time: 1000 hours since the first use;
B. Purchase time: 12 months from the date when the unit reaches the customer;
C. Delivery time: 15 months from the delivery date of the unit.
We cover all repairs
No replacement costs are charged within the warranty.
Fast response time
After-sales service will quickly respond to your requirements, the first time parts replacement and maintenance, debugging, to ensure the rapid recovery of the normal operation of the unit.
Our after-sales service team will provide full responsibility and quick solutions to the customer crew problem.
If you have any after-sales problems, please contact your local dealer or call our customer service department:+86-189 59166156 or email: [email protected] ...read more
Spare Parts Supports
Spare Parts:
Generating sets demand constant technical supervision. The Services department is here to support our distributors and customers. The interactivity of WD+ Energy’s services department optimizes the performance of installations and guarantees safety for all involved.
Spare Parts Support:
WD+ Energy aftermarket support includes readily available, quality spare parts for a wide range of industrial products offering the finest quality parts solutions in the industry.
With 24-hour weekday coverage and on-call coverage during weekends and holidays, WD Energy will be there when you have a parts emergency. Being committed to the needs of our customers is our number one priority, with real-world experience, factory direct inventory, we intend to minimize your downtime which in return with increase your profitability...read more
We are always by your side, We can provide you the best experience in sales, services and support whether you are a first-time buyer for WD+ Energy or a return client for replacement units, engines, parts or other types of goods, our expertise in the industry will offer you the best support.
Warranty service:
All WD+ energy products and accessories users will enjoy free warranty maintenance
Accessories warranty: accessories warranty time please refer to the warranty manual or call our after-sales department to inquire;
Warranty: All units are calculated according to the time of delivery, time of purchase and time of use, whichever comes first
A. Use time: 1000 hours since the first use;
B. Purchase time: 12 months from the date when the unit reaches the customer;
C. Delivery time: 15 months from the delivery date of the unit.
We cover all repairs
No replacement costs are charged within the warranty.
Fast response time
After-sales service will quickly respond to your requirements, the first time parts replacement and maintenance, debugging, to ensure the rapid recovery of the normal operation of the unit.
Our after-sales service team will provide full responsibility and quick solutions to the customer crew problem.
If you have any after-sales problems, please contact your local dealer or call our customer service department:+86-189 59166156 or email: [email protected] ...read more
Spare Parts Supports
Spare Parts:
Generating sets demand constant technical supervision. The Services department is here to support our distributors and customers. The interactivity of WD+ Energy’s services department optimizes the performance of installations and guarantees safety for all involved.
Spare Parts Support:
WD+ Energy aftermarket support includes readily available, quality spare parts for a wide range of industrial products offering the finest quality parts solutions in the industry.
With 24-hour weekday coverage and on-call coverage during weekends and holidays, WD Energy will be there when you have a parts emergency. Being committed to the needs of our customers is our number one priority, with real-world experience, factory direct inventory, we intend to minimize your downtime which in return with increase your profitability...read more